Re-typing between systems
The same information is entered into two or three tools because they do not talk. It is the single most common thing we find, and the most reliably fixable.
Services · Workflow Automations
Routing, replying, chasing, filing, reconciling. It is not hard work, it is just constant — and it fills your team's day while the work that needs actual judgement waits.
In short
Workflow automation removes the repetitive administrative steps between systems — routing, data entry, chasing, reconciliation — so people keep only the decisions that need thinking. Unlike an agent, a workflow follows a fixed path, which makes it cheaper and more predictable when the process genuinely does not vary.
The problem
The same information is entered into two or three tools because they do not talk. It is the single most common thing we find, and the most reliably fixable.
Someone spends their week following up on documents, signatures, approvals and payments that have not arrived — work that is entirely mechanical.
Two lists that should match, compared manually, monthly, by a person who would rather be doing anything else.
Work moves between people via email and gets lost. Nobody can say where a given item is without asking three people.
What we build
Records created or updated in one tool appear correctly in the others, with field mapping and validation, and without a person in the middle.
Inbound documents are read, classified, filed and their contents extracted into the systems that need them.
Reminders and follow-ups go out on a schedule you set, escalate when ignored, and stop the moment the thing actually arrives.
Two sources compared automatically, with only the exceptions surfaced for a human to resolve.
Work reaches the right person by rule — capacity, skill, territory, account owner — instead of by whoever happens to see the email.
Every item has a state that can be queried, so 'where is this' stops being a question you ask a person.
How it works
We measure where the hours actually go, which is frequently not where people assume. The measurement decides what gets built.
One process, working end to end, in production, before anything else is started. A half-finished automation of five processes helps nobody.
The automation and the manual process run side by side and the outputs are compared, so discrepancies are found before the manual version is switched off.
With one process live and measured, you decide whether the next one is worth it — on evidence from your own business rather than on a projection.
What you get
Client results
Logistics · Workflow Automations · Dec 2025
Healthcare · Workflow Automations · Mar 2026
Mortgage · Workflow Automations · Nov 2025
Fit
A good fit if
Not the right call if
Asked first
It depends on how many processes you're automating, how many tools are involved, and the complexity of the logic. We scope a custom quote on a short call — there's no fixed package price.
No. We build on n8n, Zapier, Make, or directly against APIs — whatever fits your stack best. There's no proprietary platform you have to keep paying us for; the automation lives in your accounts.
Built to run unattended. Every workflow includes retry logic, failure handling, and alerting, and we run it alongside your manual process until the output is proven. You own the system and can pause or override any step.
Yes. Full documentation is part of every delivery. We train your team on how the automation works and how to modify it. Most clients handle minor adjustments themselves; we're available for bigger expansions when needed.
Every automation we build includes error handling, retry logic, and alert routing. When something fails, you or your team gets notified immediately with enough context to understand what happened — not just a generic error message.
It depends on what your stack supports. We use n8n, Zapier, or Make for most standard automations. For more complex logic or custom integrations, we build directly against the relevant APIs. We pick the right tool for the job — not the one we prefer.
If the process follows the same path almost every time, a workflow is cheaper, faster to build and easier to reason about — use one. If most of the work is handling cases that differ, a workflow will break constantly and you want an agent. We will tell you which you actually need, including when the answer is the cheaper one.
You get the source and the documentation, so your team can change it. Where a change is structural rather than cosmetic we can do it, but you are never blocked waiting for us.
Failure alerting is part of the build, and it is not optional. The dangerous failure mode for automation is not an error — it is a queue that quietly stops moving while everyone assumes it is fine.
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Open →Start
30 minutes. No deck, no pitch. Describe the part that costs you the most time, and we'll tell you exactly what it would take to automate it.